CUSTOMER CARE

Privacy Policy

Learn how TheAromaverse collects, uses and safeguards your personal information.

Your Privacy Matters

At TheAromaverse, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how it is used and how we keep it secure.

Information We Collect

  • Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Order History
  • Account Credentials

How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our products, services and website.
  • Respond to enquiries made via email or WhatsApp.

Payments

Payments made on TheAromaverse are securely processed through trusted payment partners such as Razorpay. We do not store your debit card, credit card or UPI credentials on our servers.

Marketing Communication

If you subscribe to our newsletter or promotional updates, we may occasionally send information about new arrivals, exclusive launches and special offers. You may unsubscribe at any time.

Data Protection

We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse or disclosure.

Third-Party Services

We may use trusted third-party providers for payment processing, shipping, analytics and communication. These providers only receive the information necessary to perform their services.

Your Rights

You may contact us to request updates or corrections to your personal information where applicable.

Contact Us

  • Email: thearomaverse57@gmail.com
  • WhatsApp: +91 70695 79607

Last Updated: July 2026

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Our team is always happy to assist you with your fragrance journey.